Get answers to frequently asked minor softball questions

Joining a new sport, association, age group or team can raise questions for players and their parents. Here, you will find the answers and resources related to common inquiries.

If you are unable to find an answer, we encourage you to contact West Valley directly. We will aim to answer your question quickly and may add it to the FAQ for the benefit of others.

Q: Where do registration fees go and how are they used?

A: Registration fees are received by the Silver Spring Community Centre and are used with direction from the West Valley Softball board to covers costs associated with:

  • field/diamond rentals

  • gymnasium and field house rentals (pre-season)

  • uniforms

  • team equipment (bats, balls, catcher's gear, etc.)

  • field equipment (bases, pylons, storage lockers, tape measures, etc.)

  • associations & insurance (Calgary Minor Softball, Respect in Sport, Ethical Decision Making)

Q: What equipment do I need to purchase for my player to play?

A: The Age Division page lists and provides details for required equipment (glove, batting helmet). Recommended, optional and team-provided equipment is listed as well.

For softball bat and glove guides, visit our Bats & Gloves page.

Q: Are there other fees associated with my child's participation?

Volunteer Deposit: $150.00 deposit will be charged to your credit card if the volunteer commitment is not honoured (one deposit per family).

Uniform Deposit: $75.00 deposit is required for all players except LTP (one deposit per player). The deposit will be charged to your credit card if the uniform is not returned in good condition at the end of the season.

Other potential fees

team apparel (e.g.: t-shirt, hoodie, warm-up jacket, alternate uniform)

tournament entry

travel & accommodations

team meals

team parties

coach & volunteer gifting


 Q: What nights will my child play?

A: We offer six (6) age divisions that play Monday through Thursday evenings, with regular seasons running from mid-April to mid-June.


  • LTP (U8): TBD (Dependent upon number of registrants)

  • U10: Tuesday & Thursday

  • U12: Monday & Wednesday

  • U14: Tuesday & Thursday

  • U16 & U19: Monday & Wednesday

There are exception for opening weekend, city championships, provincials and other tournaments.

Q: Which age division will my child play in?

A: A player's age division is determined by their age prior to January 1 of the year in which the season is played. (e.g.: A 10 year-old will play U10 if they were nine years old on December 31, even if they have a birthday prior to the start of the season.

For more age division specific information, visit our Age Divisions page.

Q: Where will my child play?

A: Younger players (LTP & U10) begin play in NW Calgary, while older players or those player in division 1 and premier division teams may play anywhere in Calgary or surrounding areas.

For more information on age division, visit our Age Divisions page.

Q: How do I volunteer for a position?

A: There is always room for volunteers (coaches, team managers, umpires, safety people, board members and more) with West Valley Softball. Volunteer options are provided during the registration process.

For more information on volunteer roles, visit our Volunteer Roles page.

Q: Where can I find out about rain-outs?

A: During the season, the Calgary Minor Softball site is updated daily at 4:00 p.m. CMS will also contact your coach and/or manager, who will then provide updates to the team. Information will be dispersed a quickly as possible. Please ensure your contact info is updated.


Q: What is TeamSnap and what is it used for?

A: TeamSnap is team management software that allows managers and coaches to easily communicate schedules and information with their team. It also allows parents and players to update their attendance status or contact information.

The TeamSnap app is available for iOS and Android mobile devices. A desktop version for web browsers is also available.

There is a useful free version, but coaches or teams may choose invest in the paid version to gain access to advanced features.

Q: What is West Valley's refund policy?

A: Up until March 15, 2020 refunds will be given, less a 20% administration fee.

After March 15, 2020 there will be no refunds for any reason other than medical.

For more information on fees & refunds, visit our Registration page.